Resolve Real
Security Threats Fast


Align Security and IT to Prioritize and Resolve Threats Based on Business Impact


Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization.

How to Resolve Security
Threats Fast

  • 1Integrate Your
    Security Products

    Use security integrations from ServiceNow to bring incidents from your existing security products into the platform.
  • 2Automatically
    Prioritize Security

    Based on business impact, automatically prioritize incidents in Security Operations and begin response workflow.
  • 3Utilize Threat

    Enrich security incidents with threat intelligence research to understand extent of problem and potential resolutions.
  • 4Determine
    Response Action

    Leverage research to determine proper response actions and send prioritized tasks to IT via the security response workflow.
  • 5Remediate
    Threats Fast

    Quickly perform remediation tasks for security incidents.
  • 6Review Post

    Dynamically build post incident reviews for audit purposes and close the security incident.

Leverage Workflow and Automation


Delegate tasks automatically with predefined workflows. Speed up remediation through orchestration of basic tasks. Track and improve team performance with service metrics.

WHITE PAPERStreamline Your Security Response

Use this guide to evaluate ServiceNow as a security operations solution.


Work at lightspeed

Every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action.


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